Take 5 Car Wash is a renowned brand in the car wash industry, offering exceptional services to customers. With numerous locations across the country, Take 5 Car Wash ensures that every car receives top-notch treatment for a sparkling clean finish. The brand prides itself on its efficient and convenient service, utilizing state-of-the-art equipment to provide quick and thorough car washes. Take 5 Car Wash understands the importance of maintaining a vehicle's appearance and aims to exceed customer expectations with their skilled team of professionals. Committed to customer satisfaction, the brand goes above and beyond to ensure a positive experience at every visit. With a focus on quality, speed, and convenience, Take 5 Car Wash has become a trusted name in the industry, delivering an unparalleled car wash experience for all.
Reviews
I don't even know why I try to wash my car here. They never have people drying your car after the wash. The vacuums don't succión. My windows are all stained every time. I saw they had changed their name and thought it would be better but it's still bad as always
Ben
Did a great job on drying my pickup truck. Such a nice guy!! I’ve been a customer here for a long time and will definitely continue my truck washed here at take 5.
Very nice experience! They hand dry your car after the wash and add tire shine as well, all complimentary! Staff is very nice and detailed with their work as well. This is my new regular car wash place now.
We have been coming to this car wash for several years. The car wash was recently renovated and staff has really stepped up their game. They brought back the hand/towel dry which has been missed since Covid. The manager was very friendly and the staff did a great job on our truck.
Took my truck here this morning and spent over $20.00. My truck was not clean and paid for a tire shine and my rims and tires were still filthy. Driver side, front of truck, tailgate, were filthy. The girl taking the money acts like she doesn't care and want to be there stated that the person that does the drying of the vehicle was sick and they had only her and one other employee working today. Ran my truck through again and still didn't come clean. I'm very disappointed with the service. Called the number on the receipt and it's not a working number. Mac Davis take 5 does not care they just take your money and do a poor job.
Lack on customer service and their equipment didn't work properly to the point I canceled my membership and took my business else where. They weren't going to approve and act as if they don't care if you get half the service. Don't want to tolerate or fix the issue. Why spend money there if they don't care.
540pm 11/24 UPDATE I originally gave this place 4 stars until today. We arrived no employees to be seen luckily we have a monthly pass(probably not going to re-new) after a few minutes waiting for a employee to spray the car and start the wash. He halfway sprayed our car down and we start moving. After the first section with soap the entire wash stopped working. We sat for more than 5 minutes honking our horn, anything to get someone's attention. We were stuck in the carwash until the next car came. Not a single employee anywhere. When we finally finished the wash there was nobody drying cars so we went to the vacuums to dry the car ourselves. Well every towel was soaking wet. This level of sheer laziness by the entire staff must reflect the new owner's way of conducting business. HORRIBLE EXPERIENCE. RUN DON'T WALK AWAY.
Beyond frustrated at your customer service! My car was still DIRTY AFTER TWO WASHES and I was told that they couldn’t wash it for a third time! The entire right side of my vehicle was not sprayed or scrubbed. They would not give me a refund of my money either “because I already got the car wash”. Will never spend ANY of my money at ANY of your establishments. Absolutely ridiculous. Would think my car should be clean after a $20+ car wash but guess not!
Edit: I emailed and called the number in their reply and was not able to get ahold of anyone! I was on hold for ten minutes and when I finally got to speak to someone they hung up on me. This is a slimy company with slimy business practices. Don’t let their response fool you because they DO NOT CARE and just want to keep up appearances and not actually fix the problem!
Location
1710 Mac Davis Ln, Lubbock, TX 79401, United States
Hours
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Monday
08:00 AM - 07:00 PM
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Tuesday
08:00 AM - 07:00 PM
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Wednesday
08:00 AM - 07:00 PM
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Thursday
08:00 AM - 07:00 PM
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Friday
08:00 AM - 07:00 PM
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Saturday
08:00 AM - 07:00 PM
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Sunday
09:00 AM - 06:00 PM
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